Education and Coordination

A structured pathway to homeownership, explained plainly.

For Australians with existing long-term retirement savings exploring structured pathways into property. We educate you on how the Community Funding Program works, then coordinate licensed partners through the process. We don't sell, advise, or recommend.

Education-led
Licensed partner network
No obligation, no sales pressure
The Homeowner Assist team: Theo, Hadleigh, Deb and Elise

Most Australians only know about two pathways. There's a third — and it isn't for everyone.

Homeowner Assist was built to explain a structured property ownership pathway — the Community Funding Program — to Australians who may be eligible for it. We don't run the program. We don't issue credit. We don't give financial advice. What we do is educate, coordinate licensed partners, and administer the paperwork so the process is clear from first conversation to settlement.

The Program is designed for a specific group: Australian residents in households with $180,000+ combined long-term retirement savings (super), $120,000+ combined household income, full-time employment, below preservation age (generally 67) and no credit defaults in the past 2 years. The licensed partners apply these criteria. If the answers you give sit outside the criteria the licensed partners apply, we say so plainly and point you to other pathways, including government schemes and traditional saving.

Educate

We explain how the Community Funding Program works in plain English, so you can decide whether to explore it with a licensed adviser.

Coordinate

We coordinate the licensed credit, legal, and administration partners who run each stage of the pathway. We don't run the stages ourselves.

Administer

We handle the document collection, scheduling, and partner hand-offs so nothing falls through the cracks.


Three pathways to your first home.

Most people only know about two. We educate Australians on the third, and on the criteria the licensed partners apply.

Traditional

Traditional Save & Bank Loan

The default path. Save a deposit (commonly 5%–20%), apply through a bank, buy a property.

  • Typical deposit: 5% with LMI, or 20% without
  • Saving timeframes vary widely
  • Widely understood, well-regulated process
  • Full ownership of the property from day one
Government Schemes

Government Schemes

A range of government-supported pathways including the Help to Buy scheme, the Home Guarantee Scheme (5% deposit), and First Home Super Saver Scheme.

  • Eligibility criteria including income caps and property price caps
  • Some schemes involve government holding an equity stake
  • Open to many first-home buyers who meet the caps
  • See housing.gov.au for current details

Community Funding visual
At your pace Free information call. No obligation.

What the Community Funding Program actually involves.

The Community Funding Program is a structured arrangement that combines an additional facility provided by a licensed lender (an equity loan) alongside a traditional home loan, available to eligible Australians. A household's existing long-term retirement savings (super) is one of the eligibility criteria the licensed partners assess. It involves licensed credit, may involve licensed financial advice, and has costs, risks, and obligations that must be fully understood before proceeding.

1
Preliminary Information Session Our team walks you through how the Program works and the eligibility criteria the licensed partners apply, and asks in broad terms where you sit against them. Nothing needs to be exact and nothing is assessed. No financial advice is given at this stage. Homeowner Assist receives a referral fee from the program partner we refer clients to, paid out of the program fee that clients who go ahead pay.
2
Introduction to Licensed Partners If you would like to go further, we introduce you to our brokers, who carry out their own assessment and prepare any credit assessment under an Australian Credit Licence. Their preliminary assessment, which includes how much you may be able to borrow, is free, whether or not you go ahead.
3
Licensed Credit and Financial Review The licensed partners undertake their own assessments and provide you with their own credit proposal and (where applicable) financial advice documentation. Homeowner Assist plays no role in these assessments.
4
Coordination and Documentation Once the licensed partners have completed their work and you have decided to proceed, we coordinate document collection and partner liaison through to settlement.
5
Settlement and Ongoing Administration We coordinate with the licensed lender, the legal partner, and the administration partner through to settlement and post-settlement.

What Homeowner Assist does — and what we leave to the licensed experts.

What we do
  1. Plain-English education about the Community Funding Program structure
  2. Introductions to licensed credit, financial, and legal partners
  3. Document coordination between you and the licensed partners
  4. Scheduling and partner liaison through the process
  5. Administrative project management from first conversation to settlement
  6. Post-settlement coordination for any ongoing administration
What we don't do
  • We do not provide financial product advice
  • We do not provide credit advice or credit assistance
  • We do not act as a buyer's agent or real estate agent
  • We do not recommend specific retirement savings strategies
  • We do not recommend specific properties
  • We do not prepare credit proposals (our brokers do)
  • We do not prepare statements of advice (the licensed financial adviser, if any, does)
  • We do not hold an AFSL, ACL, or real estate agent's licence

If you want financial or credit advice about whether the Community Funding Program is right for your personal circumstances, you must speak to a licensed adviser. We can introduce you to one, but the advice is theirs, not ours.


Learn before you buy.

How a price guide is set, what duty costs in your state, what the cooling-off period gives you, and what to check before an offer. Sourced, dated, and written in plain English. No advice, nothing to buy.


Your 5-step pathway to ownership

A clear, structured process with a dedicated team by your side at every stage.

Step 1 — Preliminary Information Session

Submit your details online or book a 20-minute, no-obligation call with our Client Manager. We explain how the Program works and the eligibility criteria the licensed partners apply, and answer your questions. Nothing is assessed or decided on the call.

Step 2 — Partner Introduction & Documents

If you choose to go further, we introduce you to our brokers, who tell you what documents they need and prepare any credit proposal under an Australian Credit Licence. We keep the paperwork organised and the process on schedule.

Step 3 — Partners confirm you are purchase-ready

The licensed partners complete their assessments and documentation and confirm when you are ready to purchase. We coordinate between the parties and pass that confirmation on to you.

Step 4 — Conditional Approval & Property Purchase

With your Community Funding letter from the licensed partner in hand, you approach lenders. Any approval in principle is the lender's decision; we keep the process coordinated and keep you informed through the contract and deposit stages.

Step 5 — Settlement & Equity Loan

We coordinate settlement with all parties; loan terms and repayments are set by your lender; any credit assistance comes from our brokers. Once settlement completes, you get the keys. We continue supporting you through the post-settlement period.

Ready to start your journey?

Seven quick questions, about a minute. No obligation.


The eligibility criteria, and who assesses them

The Community Funding Program is designed for a specific household position. These are the criteria the licensed partners apply. On the call the team explains the criteria and asks, in broad terms, where you sit against them; nothing is assessed, and the partners make the actual assessment.

  • Australian resident
  • Combined long-term retirement savings (super): $180,000+
  • Combined household income: $120,000+
  • Employed full-time
  • Below preservation age (generally 67)
  • No credit defaults in the past 2 years

What happens next?

If you choose to go further, our brokers carry out their own credit assessment. If they assess you as eligible, they issue a credit proposal: a formal document setting out the proposed structure, costs and repayments in plain English. You are never obligated to proceed.

What a credit proposal contains

The credit proposal is the broker's document. These are the sections it contains; the broker walks you through it, and you can take it to an independent adviser.

1
Proposed Loan Structure Shows the total borrowing, the Community Funding contribution, how the two sit alongside each other, and the combined loan-to-value ratio.
2
Purchase Ready Setup Amount The amount the proposal sets aside for the purchase-ready setup, and the costs attached to it.
3
Repayment Schedule Your combined monthly repayments, home loan plus equity loan, as the broker sets them out.
4
Total Cost of Funding All fees and costs associated with the Program, including the program fee from which Homeowner Assist is paid.
5
Next Steps & Your Rights What happens if you proceed — and what you're entitled to if you change your mind at any point. You always have the right to withdraw.

Jeff's pathway — a worked example.

Jeff approached Homeowner Assist after being declined by two major banks for a traditional home loan due to insufficient deposit. After learning how the Community Funding Program works, he asked to be introduced to our brokers, who undertook their own credit assessment and prepared a credit proposal under an Australian Credit Licence.

Jeff chose to proceed after independently considering the proposal. Settlement followed three months later.

This is one client's experience. It is not a typical outcome, not a guarantee of future results, and does not constitute a recommendation. Your circumstances will be different. Speak to a licensed adviser before making any financial decision.

Speak to our team
Jeff outside his new home
Real Result

Small team. Clear roles.

Theo

Theo

Director

Leads the business and looks after the overall client experience.

Hadleigh

Hadleigh

Marketing Director

Leads marketing and makes sure the Program is explained clearly.

Deb

Deb

Sales Manager

Leads the sales team and makes sure every enquiry gets a reply.

Elise

Elise

Client Manager

Your first point of contact. Elise runs the 20-minute introduction call and supports you through each step.


What clients have said

Google reviews and personal messages from clients, in their own words, about the chat they had and where it led.

Verified Google reviews — real clients, in their own words
Helpful beyond the necessary, more than friendly and approachable and experts in their chosen fields. Do yourself a favour, have the conversation — it doesn't cost you anything but time and it could mean everything to your family and your future. If you engage their help they will back you and guide and help you every step of the way.
Jake PergerGoogle review · Dec 2024
I have no words that accurately describe how thankful I am to the Homeowner Assist team. I was heard and supported through every step of the process. Huge thanks to Theo and my team.
Carmen CollinsGoogle review · Mar 2026
Was a very good experience and they kept us informed the whole time.
Andrew KellyGoogle review · Mar 2026
The HOA team were superb from start to finish in getting me into my new home. Couldn't recommend more.
James HendersonGoogle review · Mar 2026
Theo and the team carried us through a journey which we thought was not possible. Full credit to Homeowner Assist for helping us achieve ownership of our first home in WA.
A. PillayGoogle review · Jul 2025
Theo, Hadleigh, and the Homeowner Assist Team were amazingly supportive and available throughout the entire process from clicking on their ad to settling on my new home — thank you guys!
Laura BolandGoogle review · Jan 2025
Thank you to Theo and all the team at Homeowner Assist — they helped make our dreams come true. Everyone was so supportive and helpful all the way from start to finish. 100% recommended.
Jason FinnertyGoogle review · Sep 2025
Amazing team that helped us have our own home again.
Jess Van DijkGoogle review · Jan 2025
We recently used Homeowner Assist … and the experience was fantastic from…
Kristen FosterGoogle review · Aug 2025
Without Homeowner Assist we simply would not have been able to purchase our home…
Misty WhiteGoogle review · Jul 2025

Five-star rating, no written review.

Jeff AllwoodGoogle review · Jul 2025
Me and my family would like to thank you for giving us this awesome gift. Thank you for handling everything that was needed and for putting up with my pressure. I had a goal that was just out of reach but you helped me get through it and achieve what I wanted. Programs like yours are truly amazing and inspiring — you have the power to change people's lives for the better. From the Gray family — thank you very much Theo, you are number 1 in our books!
David GrayPersonal message · 2025
We would like to say thank you very much for everything you and your team did for Julie and I. We are over the moon to get the phone call from Sam to say congratulations. I'm so excited — thank you so much!
Julie & Jason SellersPersonal message · 2025

Want to learn more?

A 20-minute call with our Client Manager: a plain-English introduction to how the Program works and the eligibility criteria the licensed partners apply. No advice. No pressure. No obligation. If your answers sit outside the criteria, we say so plainly and point you to other pathways. Whether you meet the criteria is for the licensed partners to assess.